At all times we conduct our activities with integrity, dignity and professionalism and we will actively encourage similar conduct by others, within the lending industry.  
    We will adhere to the principles of confidentiality and accuracy of enquiries and replies in all exchanges of financial and credit information. Where necessary, we will abide by the regulations under the “Data Protection Act 1984”  
    We will treat, in a fiduciary capacity, all loan expense funds received in that capacity and will not charge borrowers advance loan placement fees or commissions, except where this has been agreed in writing with the borrower  
    We will never knowingly make false or misleading statements, withhold or alter vital information, which may jeopardise an intelligent loan decision, and we will correctly represent our relationships with all parties to the loan application.  
    At all times, we will adhere to the specific terms of our funding commitments, commission agreements and other lending requirements.